Swisscom Hospitality and NEC Unified Solutions form strategic partnership in hotel communications
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Swisscom Hospitality and NEC Unified Solutions form strategic partnership in hotel communications

23.03.2013 | Hospitality Services Deutschland Plus GmbH

Global hotel technology system integrator and EMEA’s leader in hospitality communication solutions join forces in offering voice and messaging solutions to the hospitality market

Geneva, Hilversum, 21 March 2013 – Swisscom Hospitality Services and NEC Unified Solutions today announced their strategic alliance to offer next generation voice and data solutions to the EMEA hospitality market. Under this partnership, Swisscom Hospitality will offer NEC’s Hospitality communication portfolio to its worldwide list of hotel customers, and will work with NEC to develop new and compelling solutions for the market.

Leo Brand, CEO at Swisscom Hospitality Services, states: “With their commitment to the hotel market and continuous investments in new communication technologies, NEC are a natural partner for us in Hospitality. We have seen strong growth in demand for next generation Voice services as part of the integrated managed applications suite Swisscom Hospitality offers. Partnering with NEC strengthens our hand and enables us to add a compelling, branded offer to our portfolio.”

Paul Kievit, President of NEC Unified Solutions, confirms: “We at NEC have been highly impressed by the strategic and striking transformation Swisscom Hospitality Services has undergone over the last years. While they were  and still are a highly respected provider of top-class technology products (High-speed Internet Access, ConnectedHotel TV and integrated room controls, to name but a few), they have expanded their scope and become the leading system integrator for the international hospitality industry, delivering state-of-the-art solutions in a managed service model. We are truly proud to set up an alliance with a partner of such caliber and include our NEC communications solutions in their offering”.

“We have selected NEC as our partner for a number of reasons”, said Simon I ‘Anson, VP Marketing Swisscom Hospitality Services. “Besides the wide choice of advanced and attractive voice platforms – clearly presented in NEC’s ‘Right Solution for the Right Hotel’ approach –, NEC’s willingness to work collaboratively with Swisscom Hospitality, and to invest heavily in this partnership were important factors, while their knowledge of and experience in the hospitality industry go beyond doubt.”

Kees van Donk, Director Hospitality EMEA at NEC Unified Solutions concludes: “I am thrilled with this partnership. Not only because of the perfect strategic fit of our mutual offerings, as explained by Leo Brand and Paul Kievit, but also because of the culture and can-do mentality of both our companies. I am looking forward to working with the Swisscom Hospitality team to help our hotel customers increase their guest satisfaction as well as drive operational efficiencies and see exciting times of growth ahead”.

About Swisscom Hospitality Services
Swisscom Hospitality Services is a leading supplier of integrated technology solutions for the global hospitality industry. We design, build and manage hotel IT infrastructures, thereby laying the foundation for a flexible and scalable service environment. Through the hotel networks that we manage, we deliver premium guest services such as IPTV, high-speed Internet, VoIP, room controls, business center and conference solutions. We integrate and support 3rd party applications to run on the same, Swisscom-managed network. Swisscom works with many of the world’s leading hotel chains and over 2.000 partner hotels globally.

About NEC Unified Solutions
NEC Unified Solutions specializes in providing communications solutions to small, medium and large enterprises in both the private and public sectors. Designed for open connectivity, high availability and flexible growth, these solutions incorporate the latest voice, data and video technologies and enable real-time, collaborative working, increased productivity and significantly improved customer satisfaction. Serving customers through a network of direct sales organizations, business partners and value-added resellers, NEC Unified Solutions fosters a company-wide culture of customer dedication, flexibility and excellence throughout the EMEA (Europe, Middle East & Africa) region. For more information, please visit:


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